Our office hours are 9am to 5pm Monday – Thursday and 9am to 4.30pm on a Friday. We are contactable via phone and email during these hours.

By phone

Main contact number - 0115 850 4128

Freephone number - 0800 055 6191
(This number is predominantly for our beneficiaries and ensures they can contact us).

By email


This email address is checked regularly. Once read, your email will be sent to an appropriate member of the team and they will come back to you directly.

Meeting you in person

We are more than happy to attend meetings and events to talk about our project in more detail.

If you have any concerns regarding a beneficiary on our project, we can also meet you to discuss this further.

If you would like to meet a member of the team in person, simply email or call us first, and we will arrange a meeting with you as quickly as possible.