Support During Covid-19

Support During Covid-19

We are currently in an unprecedented situation, as plans to stop the spread of Coronavirus result in the closing of key services and organisations. During this time, the people we support will be significantly impacted by such closures. Their mental wellbeing, health, and safety remains a key priority, and we are working hard to ensure they still receive the support they need.

However, due to the restrictions now in place, Opportunity Nottingham is unable to deliver the usual level of support, including face-to-face and group meetings. The team is working in alternative ways to ensure regular contact with beneficiaries, including increased 1-2-1 phone contact, and intensive advice and guidance. This includes working with our partners and other services in Nottingham City, to ensure that people can access urgent care, accommodation and substance use support where possible.

We are also working closely with our Lead Partner – Framework – adhering to guidelines to ensure key workers, including those in health and social care are available, and able to continue delivering in their role.

This page will be updated on a regular basis, as the situation changes, and more information becomes available.

 Please note groups are not running at The Wellbeing Hub at this time, and Framework hostels and accommodation services are not currently open to visitors.


What is coronavirus?

It is an infection that is passed from person to person. It can be spread through the air as coughing or sneezing. It can also be carried on your hands and passed onto others by touching surfaces that an infected person has touched.


What are the symptoms of coronavirus?


Some people have no symptoms early on in the infection. Common symptoms can be a temperature (feeling hot) and a cough. Certain people, due to their underlying health conditions, are classed as higher risk, and for them, the infection is more serious. People at higher risk will be getting a letter in the post from their GP. If you do not get a letter you can still check yourself on the NHS website.


How can I keep myself safe?


All of us should stay 2 meters away from each other. Wash our hands with soap for 20 seconds regularly. Cough and sneeze into tissues or into the elbow. For those at higher risk people are being advised to be "shielded" – i.e. to stay inside, in one place, for 12 weeks. You can find out more on the Government website which allows you to register your details for extra help. Consider having a reliable, trustworthy adult to act as your "nominated individual" to help you collect shopping, medication or prescriptions. It can be a worrying time so looking after your mental health is even more important than ever


If you are well but are living with others who have developed symptoms, then you should stay at home from 14 days from the day the first person got symptoms. If you continue to feel unwell or get worse then contact NHS 111 (


Please visit the NHS website for more information.


Nottinghamshire Healthcare Trust has launched a local mental health crisis helpline which is open 24 hours a day, seven-days a week. The helpline number is 0300 303 0165 and is for anyone in crisis at anytime, anywhere across Nottingham and Nottinghamshire.


Local numbers: 


  • Nottingham City - 0300 300 0065
  • South Nottinghamshire (Broxtowe, Gedling, Rushcliffe, Hucknall area) - 0300 123 2901
  • Mansfield & Ashfield - 0115 956 0860
  • Bassetlaw - 0300 123 1804 (7.30am-9pm) or 0115 956 0860 (9pm-7.30am) 
  • Neward & Sherwood - 0300 3000 131

Back to all COVID-19 Updates & Information.