Phone & Email Shut Down!
Along with our lead Partner Framework Housing Association, we have been experiencing problems with our information and communication systems. The situation is now under control and we are currently implementing our Business and Continuity Plan.
From Thursday 9th November 2017 at midday, until Monday 13th November 2017 at 9.30 am, there will be no communication systems up and running, this includes email and telephone systems. However, we hope to be able to divert some calls so that our free phone number will be answered. If you need to call us during this time, please try the free phone number which is 0800 055 6191.
After Monday 13th November 2017, some limited functionality will return, but it may be some time until systems are fully operational. We would therefore ask that you please be patient with us during this time if you have difficulty in contacting us.